This report, produced by the Ministry of Justice, re-evaluates the Rotorua Second Chance Programme (RSCP). This programme facilitates a restorative system for offenders and victims of domestic violence and other violent offences. The purpose of this evaluation is to ascertain the effectiveness of the tikanga-based (Maori customs and values) restorative justice process and to identify best practice principles. A description of the programme, including the objectives, cultural aspects, referral and restorative justice procedures is outlined. The evaluation shows that the objectives around community and victim participation in the restorative justice process were met with approximately 83% of participating victims 'satisfied' with the process and outcomes. The programme was not effective in reducing re-offending rates as findings show that a one-year reconviction rate is similar between the participants in this programme and a comparison group matched for offending history, offence characteristics and demographic features. This report identifies that relevant stakeholders thought very highly of the RSCP staff; and the links between the programme, Te Arawa Maori Trust Board and the community were valued. Best practice areas, in accordance with the Ministry of Justices' principles, are evaluated and four areas of improvement are identified. These are: that victims remain updated throughout the process; that victim informed consent be obtained prior to beginning the process; that safety and supports for all participants be maintained; and that programme staff receive ongoing supervision and training. Particular issues around using a restorative process for family or sexual violence are analysed as this is a sensitive and important consideration, especially when the victim is a child.