"July 2012" (on cover)

"The Guide is intended primarily for people in government and non-government agencies who directly or indirectly provide services for those who experience violence within their families. The Guide will also be a useful resource to the service users and service user organisations intending to participate in [an]
organisation’s service user involvement programmes."
"A wide variety of literature related to service user involvement both in New Zealand and internationally was reviewed as part of the development of the Guide. Throughout the Guide reference is made to specific and detailed resources you can use to support your work. A complete list of all the relevant reviewed
documents which may be of use to you is provided in
Appendix B.
This Guide focuses on ways to involve family violence service users in your organisation, with a particular emphasis on including service user input into policy and service development processes. The Guide is relevant to agencies developing specific services for survivors or perpetrators of family violence; but it is equally relevant to agencies whose services are aimed
at a wider group of users but who wish to consider how those who have experienced violence within their family receive these types of services." (from the Introduction)
The Clearinghouse has copies to distribute while stocks last.