Improving engagement with social services : a service ecosystems approach Jeff Foote, Jörg Finsterwalder, Andrew Frost, Graeme Nicholas, Virginia Baker, Sue Carswell, Maria Hepi, Moana-o-Hinerangi, Tua Taueetia-Su’a and Annabel Taylor
By: Foote, Jeff
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Contributor(s): Finsterwalder, Jörg | Frost, Andrew | Nicholas, Graeme | Baker, Virginia | Carswell, Sue | Hepi, Maria | o-Hinerangi, Moana | Taueetia-Su’a, Tua | Taylor, Annabel.
Material type: 
ArticleSeries: Te Awatea Review.Publisher: Te Awatea Research Centre, University of Canterbury, 2015Subject(s): SOCIAL SERVICES | NEW ZEALANDOnline resources: Archived journal
In:
Te Awatea Review, 2015, 12(1): 21-23Summary: A key challenge for social policy makers and service providers is to enable constructive engagement between the social services and the ‘hard to reach’ individuals and collectives in order to reduce disparities and enhance individual and population wellbeing. The concept of ‘hard to reach’ (Boag-Munroe & Evangelou, 2012) refers to those who are deemed to be in need of social service or health intervention but, for
whatever reasons, do not access services or do not engage constructively with services. The New Zealand Ministry of Business, Innovation and Employment (MBIE) is helping address this issue through its “Health and Society” Research
Investment Funding. It has awarded a three-year contract for the research reported in this paper, to strengthen ways for social services to engage with families/ whānau and individuals (Foote et al., 2014). (From the article). Record #4908
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Te Awatea Review, 2015, 12(1): 21-23
A key challenge for social policy makers and service providers is to enable constructive engagement between the social services and the ‘hard to reach’ individuals and collectives in order to reduce disparities and enhance individual and population wellbeing. The concept of ‘hard to reach’ (Boag-Munroe & Evangelou, 2012) refers to those who are deemed to be in need of social service or health intervention but, for
whatever reasons, do not access services or do not engage constructively with services. The New Zealand Ministry of Business, Innovation and Employment (MBIE) is helping address this issue through its “Health and Society” Research
Investment Funding. It has awarded a three-year contract for the research reported in this paper, to strengthen ways for social services to engage with families/ whānau and individuals (Foote et al., 2014). (From the article). Record #4908
