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MSD historic claims business process and guidance March 2019 Ministry of Social Development

Contributor(s): New Zealand. Ministry of Social Development.
Material type: materialTypeLabelBookPublisher: Wellington, New Zealand : Ministry of Social Development, 2019Description: electronic document (19 pages) ; PDF file.Subject(s): New Zealand. Ministry of Social Development | ADULT SURVIVORS OF CHILD ABUSE | ADULT SURVIVORS OF SEXUAL ABUSE | CHILD ABUSE | CHILD PROTECTION | CHILD SEXUAL ABUSE | FOSTER CARE | GOVERNMENT POLICY | Historic Claims Resolution Process | INSTITUTIONAL CARE | INSTITUTIONAL VIOLENCE | RESIDENTIAL CARE | SOCIAL SERVICES | NEW ZEALANDOnline resources: Click here to access online | Access the website Summary: This document outlines the process followed by the Historic Claims team within the Ministry of Social Development at time of publication. It provides guidance for responding to claims. The team recognises some claims may benefit from a more individualised approach, including in response to unanticipated issues. The document was released under OIA by MSD. Access the website for more information on the current work being undertaken by MSD to improve the historic claims response process. Record #6225
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Access online Access online Online Available ON19040020

March 2019

This document outlines the process followed by the Historic Claims team within the Ministry of Social Development at time of publication. It provides guidance for responding to claims. The team recognises some claims may benefit from a more individualised approach, including in response to unanticipated issues. The document was released under OIA by MSD. Access the website for more information on the current work being undertaken by MSD to improve the historic claims response process. Record #6225