Tackling wicked problems : a public policy perspective Australian Public Service Commission
Contributor(s): Australian Public Service Commission
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Material type: 
BookPublisher: Canberra, ACT : Australian Public Service Commission, 2007Description: electronic document (46 pages); PDF file: 673 KB.ISBN: 978-0-9803978-4-0.Subject(s): INDIGENOUS PEOPLES | RECOMMENDED READING | INTERAGENCY COLLABORATION | INTERVENTION | POLICY | SOCIAL SERVICES | SUPPORT SERVICES | AUSTRALIAOnline resources: Click here to access online Summary: "Usually, part of the solution to wicked problems involves changing the behaviour of groups of citizens or all citizens. Other key ingredients in solving or at least managing complex
policy problems include successfully working across both internal and external organisational boundaries and engaging citizens and stakeholders in policy making and implementation.
Wicked problems require innovative, comprehensive solutions that can be modified in the light of experience and on-the-ground feedback. All of the above can pose challenges to
traditional approaches to policy making and programme implementation." (From the Introduction). "The purpose of this publication is more to stimulate debate around what is needed for the successful tackling of wicked problems than to provide all the answers. Such a debate is a necessary precursor to reassessing our current systems, frameworks and ways of working to ensure they are capable of responding to the complex issues facing the APS. (From the Foreword). Record #5347
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Recommended reading
"Usually, part of the solution to wicked problems involves changing the behaviour of groups of citizens or all citizens. Other key ingredients in solving or at least managing complex
policy problems include successfully working across both internal and external organisational boundaries and engaging citizens and stakeholders in policy making and implementation.
Wicked problems require innovative, comprehensive solutions that can be modified in the light of experience and on-the-ground feedback. All of the above can pose challenges to
traditional approaches to policy making and programme implementation." (From the Introduction). "The purpose of this publication is more to stimulate debate around what is needed for the successful tackling of wicked problems than to provide all the answers. Such a debate is a necessary precursor to reassessing our current systems, frameworks and ways of working to ensure they are capable of responding to the complex issues facing the APS. (From the Foreword). Record #5347
