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Inquiry into the Ministry of Social Development's collection of Individual-Client Level Data from NGOs Privacy Commissioner

By: Privacy Commissioner.
Material type: materialTypeLabelBookPublisher: Wellington, New Zealand : Office of the Privacy Commissioner, 2017Description: electronic document (49 pages) ; PDF file: 815 KB.Subject(s): New Zealand. Ministry of Social Development | GOVERNMENT POLICY | New Zealand. Office of the Privacy Commissioner | DATA COLLECTION | FUNDING | INTERAGENCY COLLABORATION | PRIVACY ACT 1993 | SOCIAL SERVICES | SUPPORT SERVICES | NEW ZEALANDOnline resources: Click here to access online | Media release | NZFVC news item Summary: This report examines the Ministry of Social Development's (MSD) requirement for NGOs to provide individual client level data (ICLD). The Privacy Commissioner has criticised MSD's approach as "excessive and inconsistent with the privacy principles," highlighting three major privacy risks: - Individuals may choose to stay away from seeking help at all – leading to worse outcomes for individuals and society as a whole - Individuals may choose to provide incorrect information in order to preserve their privacy – leading to inaccurate or useless data for analysis - NGOs may allow those clients who are reluctant to have their sensitive information given to MSD to access services without providing their personal information – leading to reduced funding and risks to NGOs' long-term viability and the 'invisibility' to the system of a significant cohort of individuals in need of support. (From the NZFVC news item). Record #5383
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This report examines the Ministry of Social Development's (MSD) requirement for NGOs to provide individual client level data (ICLD).

The Privacy Commissioner has criticised MSD's approach as "excessive and inconsistent with the privacy principles," highlighting three major privacy risks:

- Individuals may choose to stay away from seeking help at all – leading to worse outcomes for individuals and society as a whole
- Individuals may choose to provide incorrect information in order to preserve their privacy – leading to inaccurate or useless data for analysis
- NGOs may allow those clients who are reluctant to have their sensitive information given to MSD to access services without providing their personal information – leading to reduced funding and risks to NGOs' long-term viability and the 'invisibility' to the system of a significant cohort of individuals in need of support. (From the NZFVC news item). Record #5383