his guide is for people in social service agencies, schools, healthcare organisations, community and other groups who have contact with children and families. You may be the first to notice when things are not going right for families and when there are concerns about children. The guide is designed to sit alongside your own policies for protecting children. It also complements the free one-day ‘Working Together’ child protection seminars that we run nationwide in partnership with Child Matters, and the free training and eLearning sessions run by Safeguarding Children Initiative. Both this guide and the child protection seminars and training sessions aim to help you:—understand your role in supporting vulnerable children and young people and keeping them safe—recognise the signs that something could be wrong—gain knowledge of how to respond and offer support—understand what happens when we receive a report of concern — build a network with others in your community. To find out more about the ‘Working Together’ seminars, or to register your interest, go to www.childmatters.org.nz or contact the team on info@childmatters.org. To find out more about Safeguarding Children Initiative seminars and eLearning modules, go to www.safeguardingchildren.org.nz. This guide updates the Interagency guide published in 2011 (#3777). Record #7019